The infoMONTGOMERY directory is now powered by Findhelp.

If you work for an organization that offers programs in Montgomery County, MD, that are a good fit for the directory, we encourage you to claim your program listings (if you find they are already in the directory, but not yet claimed) and to add any programs that may be missing.

Below are directions for getting started and answers to frequently asked questions.

If you have questions or need further assistance, please Contact Us.

Create an infoMONTGOMERY Findhelp account:

Sign up for a free account at infomoco.findhelp.com by clicking "Sign Up" in the top right corner. 

To claim a program already in the directory so that you can manage it, you will need a Findhelp account.

We also recommend setting up a Findhelp account in order to suggest programs that your organization provides. This will make it easy to come back and claim and manage your new program listing once it is approved and added to the directory.

If you already have a Findhelp account, you can log into it from the infomoco.findhelp.com portal.

This is the infomoco.findhelp.com landing page.

Use the buttons at the top right to Sign Up or Log In.

When people enter their zip code on the infoMONTGOMERY home page to start searching, the search page opens up in a new tab, where they can search by keyword or category. You can also find the “Sign Up” and “Log In” buttons at the top right of this search page.

Claim a Program:

Keep a program listing accurate and improve its search ranking by claiming it:

  • Go to: infomoco.findhelp.com/claims  
  • Enter your program or organization name and click "Search."  
  • Select the appropriate listing(s) and click "Claim."  
  • If you are not already logged in to Findhelp, log in or create a new account.
  • You can expect a response from Findhelp within two business days. 

Suggest a Program:

Organizations serving Montgomery County, MD:
Ensure your services are listed in the infoMONTGOMERY directory so people can easily find and connect with you. 

  • Visit: infomoco.findhelp.com/suggest-program  
  • Search to confirm your program isn't already listed.
  • If it's not listed, follow the prompts to "Suggest a Program" for review and inclusion.
  • You can expect a response from Findhelp within two business days.  

Frequently Asked Questions:

If your program is already listed but unclaimed, you can take ownership of it: 

  • Go to: infomoco.findhelp.com/claims  
  • Search for your program or organization name  
  • Select your program and click "Claim"  
  • If you aren't already logged in, you will be prompted to log in or create a free account.
  • Once your Claim request is submitted, Findhelp will review your request and follow up within two business days. 

You'll need to create an account and suggest your program: 

  • First, sign up at: infomoco.findhelp.com (click "Sign Up")
  • Then go to: infomoco.findhelp.com/suggest-program
  • Search to confirm your program isn't already listed
  • If it's not, follow the prompts to submit your program for review
  • You should hear back within two business days once your submission is reviewed.

If you already have an account and your program is listed, you're in a great position. 

To make updates or suggest new programs: 

  • Log in at: infomoco.findhelp.com 
  • Use your dashboard to edit program details or suggest additional listings  

This partnership is designed to make managing your listings easier and more efficient over time. 

It's common for organizations to have multiple program listings and more than one admin. 

  • Check internally at your organization to see who has been managing your organization's listing.
  • If you determine your organization needs to have more than one admin, you can sign up to become an admin and claim/manage/suggest programs.
  • Having multiple admins can help ensure listings stay accurate and up to date; however, your organization needs to keep track of who your admins are and who is responsible for each program listing.

infoMONTGOMERY has transitioned to a new system and is now partnering with Findhelp. 

Because of this change: 

  • Some programs may need to be re-added or newly claimed in the system  
  • This is a one-time setup – once you claim or add your programs, you will simply need to check them from time to time to be sure the information is current.  

While this transition may require a little initial effort, the new system makes it much easier to: 

  • Update your program information  
  • Keep listings accurate over time
  • Have access to free tools offered by Findhelp

InfoMONTGOMERY partnered with Findhelp to improve the experience for both organizations and community members. 

The Findhelp platform: 

  • Makes it easier for people to search for and connect with services.
  • Offers a more user-friendly way for organizations to manage their listings.
  • Simplifies updates and ongoing program management.  
  • Will help create a more accessible, reliable, and efficient resource for the community.

If you're unsure, a good starting point is to:

From there, you can:

  • Claim an existing listing  
  • Suggest a new program  

If you still have questions, Contact Us.