The infoMONTGOMERY directory is now powered by Findhelp.

If you work for an organization that offers programs in Montgomery County, MD, that are a good fit for the directory, we encourage you to claim your program listings (if you find they are already in the directory, but not yet claimed) and to add any programs that may be missing.

Below are directions for getting started and answers to frequently asked questions.

If you have questions or need further assistance, please Contact Us.


Create an infoMONTGOMERY Findhelp account:

Sign up for a free account at infomoco.findhelp.com by clicking "Sign Up" in the top right corner. Enter your name (or organization/location name), work email, and create a password. 

To claim a program already in the directory so that you can manage it, you will need a Findhelp account.

We also recommend setting up a Findhelp account in order to suggest programs that your organization provides. This will make it easy to come back and claim and manage a new program listing once it is approved and added to the directory.

If you already have a Findhelp account, you can log into it from the infomoco.findehlp.com portal.


Suggest a Program:

Organizations serving Montgomery County, MD:
Ensure your services are listed in the infoMONTGOMERY directory so people can easily find and connect with you.
 

  • Search to confirm your program isn't already listed.  
  • If it's not listed, follow the prompts to "Suggest a Program" for review and inclusion.  
  • You can expect a response from Findhelp within two business days.  

Claim a Program:

Keep a program listing accurate and improve its search ranking by claiming it:

  • Enter your program or organization name and click "Search."  
  • Select the appropriate listing(s) and click "Claim."  
  • If you are not already logged in to Findehelp, log in or create a new account with your name, work email, and password.  
  • You can expect a response from Findhelp within two business days. 

Frequently Asked Questions:

If your program is already listed but unclaimed, you can take ownership of it: 

  • Search for your program or organization name  
  • Select your program and click "Claim"  
  • Create a free account using your name, work email, and password  
  • Once submitted, Find Help will review your request and follow up within two business days. 

You'll need to create an account and suggest your program: 

  • First, sign up at: infomoco.findhelp.com (click "Sign Up")
  • Then go to: infomoco.findhelp.com/suggest-program
  • Search to confirm your program isn't already listed
  • If it's not, follow the prompts to submit your program for review
  • You should hear back within two business days once your submission is reviewed.

If you already have an account and your program is listed, you're in a great position. 

To make updates or suggest new programs: 

  • Use your dashboard to edit program details or suggest additional listings  

This partnership is designed to make managing your listings easier and more efficient over time. 

It's common for organizations to have multiple program listings and more than one admin. 

  • Check internally at your organization to see who has been managing your organization's listings  
  • If needed, you can request to claim additional programs and become an admin  
  • Having multiple admins can help ensure listings stay accurate and up to date  

InfoMONTGOMERY has transitioned to a new system and is now partnering with Findhelp. 

Because of this change: 

  • Some programs may need to be re-added or newly claimed in the system  
  • This is a one-time setup – once you claim or add your programs, you will simply need to check them from time to time to be sure the information is current.  

While this transition may require a little initial effort, the new system makes it much easier to: 

  • Update your program information  
  • Keep listings accurate over time
  • Have access to free tools offered by Findhelp

InfoMoCo partnered with Findhelp to improve the experience for both organizations and community members. 

The Findhelp platform: 

  • Makes it easier for people to search for and connect with services  
  • Offers a more user-friendly way for organizations to manage their listings  
  • Simplifies updates and ongoing program management  
  • Will help create a more accessible, reliable, and efficient resource for the community. 

If you're unsure, a good starting point is to:

  • Search for your organization or programs

From there, you can either:

  • Claim an existing listing, or  
  • Suggest a new program  

If you still have questions, Contact Us.